MacBook keeps sending signal to the external monitor over USB-C even when the laptop is sleeping

Macbook is closed and connected to an external monitor over USB-C. When macbook goes to sleep it should stop sending signal to the external monitor and it should sleep also. But after one of the last updates macbook continues sending signal to the monitor and it remains active (grey but active). The monitor doesn't say "no signal" and doesn't go into stand by mode. I could not resolve the problem by changing in settings. Is there any solution?

MacBook Air (M1, 2020)

Posted on Jul 1, 2023 8:15 AM

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Jul 1, 2023 3:26 PM in response to freemmy

freemmy wrote:

Macbook is closed and connected to an external monitor over USB-C. When macbook goes to sleep it should stop sending signal to the external monitor and it should sleep also. But after one of the last updates macbook continues sending signal to the monitor and it remains active (grey but active). The monitor doesn't say "no signal" and doesn't go into stand by mode. I could not resolve the problem by changing in settings. Is there any solution?


I can not guess at "last updates"...

you do not say what is your current macOS (?)


Note: The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4.1

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



is this external monitor plugged directly into the Mac...remove any dock/hub to compare your results.



A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies





no resolve or insight—

you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple



You can always all Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support




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MacBook keeps sending signal to the external monitor over USB-C even when the laptop is sleeping

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