My sound is on the outside of my AirPods

My sound is on the outside of my AirPods


[Re-Titled by Moderator]



AirPods Pro (2nd generation)

Posted on Jul 1, 2023 9:28 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2023 1:51 PM

Hello Airpodconfusion,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


Can you explain exactly what you mean by the sound is on the outside? We're not sure exactly what you mean.


If you are having issues with the audio for your AirPods Pro, it might be a good idea to perform a fit test to see if that helps.


Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support


If you're not sure about the fit, try the Ear Tip Fit Test

You can use the Ear Tip Fit Test if you're not sure that you're getting the best possible sound quality and noise cancellation. Choose a comfortable fit with a good seal.

1. With your AirPods Pro in your ears and connected to your iPhone or iPad, go to Settings > Bluetooth.
2. Tap the More Info button  next to your AirPods in the list of devices.
3. Tap Ear Tip Fit Test. If you don't see the Ear Tip Fit Test, make sure that you have iOS or iPadOS 13.2 or later.
4. Tap Continue, then tap the Play button .

If the test suggests adjusting or trying a different ear tip, try adjusting your AirPods Pro and testing again. Then try a different size. You might need different sizes for your left and right ears.


Best regards.

1 reply
Question marked as Top-ranking reply

Jul 3, 2023 1:51 PM in response to Airpodconfusion

Hello Airpodconfusion,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


Can you explain exactly what you mean by the sound is on the outside? We're not sure exactly what you mean.


If you are having issues with the audio for your AirPods Pro, it might be a good idea to perform a fit test to see if that helps.


Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support


If you're not sure about the fit, try the Ear Tip Fit Test

You can use the Ear Tip Fit Test if you're not sure that you're getting the best possible sound quality and noise cancellation. Choose a comfortable fit with a good seal.

1. With your AirPods Pro in your ears and connected to your iPhone or iPad, go to Settings > Bluetooth.
2. Tap the More Info button  next to your AirPods in the list of devices.
3. Tap Ear Tip Fit Test. If you don't see the Ear Tip Fit Test, make sure that you have iOS or iPadOS 13.2 or later.
4. Tap Continue, then tap the Play button .

If the test suggests adjusting or trying a different ear tip, try adjusting your AirPods Pro and testing again. Then try a different size. You might need different sizes for your left and right ears.


Best regards.

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My sound is on the outside of my AirPods

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