You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help with iPhone 7 Passcode

After update, iPhone 7 wants passcode. Any other way to move past this without erasing the phone. Helping my aunt and she never set up Apple ID, Find My, or an auto backup (ugh!)

Posted on Jul 1, 2023 10:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2023 10:48 AM

Maximizer2017 wrote:

After update, iPhone 7 wants passcode. Any other way to move past this without erasing the phone. Helping my aunt and she never set up Apple ID, Find My, or an auto backup (ugh!)


No means to reset a forgotten passcode without a device reset.


The passcode is the decryption key for the data.


With no backups, only that data copied elsewhere can be recovered.


For the reset, see the Related Article, linked above, etc.

1 reply
Question marked as Top-ranking reply

Jul 1, 2023 10:48 AM in response to Maximizer2017

Maximizer2017 wrote:

After update, iPhone 7 wants passcode. Any other way to move past this without erasing the phone. Helping my aunt and she never set up Apple ID, Find My, or an auto backup (ugh!)


No means to reset a forgotten passcode without a device reset.


The passcode is the decryption key for the data.


With no backups, only that data copied elsewhere can be recovered.


For the reset, see the Related Article, linked above, etc.

Help with iPhone 7 Passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.