How do I reset my passcode on my newly IPhone without an ICloud set on it?

I got a newly iPhone 15 pro max from my uncle but he’s not sure of the passcode he set on it and there’s nothing like iCloud on it. How I do get the phone restarted again?

Posted on Nov 19, 2023 6:19 PM

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2 replies

Nov 19, 2023 6:37 PM in response to Bird_ManOng

Bird_ManOng Said:

"How do I reset my passcode on my newly IPhone without an ICloud set on it?: I got a newly iPhone 15 pro max from my uncle but he’s not sure of the passcode he set on it and there’s nothing like iCloud on it. How I do get the phone restarted again?"

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How to Unlock a Locked iPhone:

If the iPhone is locked, then have your uncle unlock it. He needs to contact Apple Support. The lock is a theft deterrent. So, if he does not have the original proof of purchase (i.e. sales receipt or original packing), then he may not be able to get in. So, have your uncle set up a Gnius Bar Appointment at your local Apple Store. There, he'd bring along a proof of purchase (i.e. sale receipt or original packaging) and the iPhone, itself. Apple would assist with the reset.


Then, have him hand it over to you...

Once unlocked, he would perform as incstructed here, including the iCloud logout: What to do Before you Sell, Give Away, or Trade In your iPhone or iPad - Apple Support. Once done, you can log in to it.


Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Nov 19, 2023 6:47 PM in response to Bird_ManOng

Uncle needs to provide you with his Apple ID and Password.


The Apple ID is an email address.


Work through things in this document to see if the password can be recalled. If you forgot your Apple ID password - Apple Support


Once you have the Apple ID and Password, we can work on resetting the passcode and then setting it up again with your own Apple ID and Password.




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How do I reset my passcode on my newly IPhone without an ICloud set on it?

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