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Update Payment Information won't go away

Hello Friends! My iPhone 13 Pro Max about a month ago started showing an "Update Payment Information" on settings. I went in and updated an address, and thought that took care of the problem. Nope! The notification has not gone away. Now, I do admit that I was a day late on my Apple Card payment, but I haven't been late since. However, the notification has not disappeared. Why is that? Thank you in advance.

iPhone 13 Pro Max, iOS 16

Posted on Jul 1, 2023 11:24 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2023 3:51 PM

It has happened to me before when my card declines on an Apple purchase. Then I have to fight with it for like a week to get the notification to go away. I always thought it was iOS punishing me for having a decline.


This time, though, it's been there with a notification for months. Won't go away. Everything charges fine. Just wants to keep reminding me of my failure in February.

13 replies
Question marked as Top-ranking reply

Oct 18, 2023 3:51 PM in response to MrDavidNRiverside

It has happened to me before when my card declines on an Apple purchase. Then I have to fight with it for like a week to get the notification to go away. I always thought it was iOS punishing me for having a decline.


This time, though, it's been there with a notification for months. Won't go away. Everything charges fine. Just wants to keep reminding me of my failure in February.

Jul 1, 2023 2:37 PM in response to MrDavidNRiverside

Use the document Add a payment method to your Apple ID - Apple Support to review your payment methods such as credit or debit cards.


On a mobile device:

1. Open the Settings app.

2. Tap your name.

3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.

4. Tap Manage Payments.


Check there are not any problems with your payment method. They will usually appear in red lettering. If there are, make sure what you have entered is correct. If it is, contact your financial institution. Problem methods will usually have a notice in red lettering below them. The article: If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods.


If you cannot see a reason for a problem and you have contacted your financial institution, you may find the fastest route to resolution would be to contact Apple for assistance with this.


To contact Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Aug 29, 2024 12:00 PM in response to MrDavidNRiverside

I had a current account switch and had to manually update my card details for my subscription payments. So, I had a persistent badge against 'Update payment details' in settings which I hated as I try to get rid of all notifications as soon as they appear. The only way I managed to get rid of the notification was by signing out of iCloud and then signing back in again - this was post updating the card details.

Update Payment Information won't go away

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