Your account has been disabled in the app store n itunes how do i get over this ?

How can i get rid of this i literally cant do anything with my phone

iPhone 14 Pro Max, iOS 16

Posted on Jul 1, 2023 4:58 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2023 8:27 PM

Hello,


Your account has been disabled in the app store n itunes


This is not the same error as an account disabled for security reasons and the solution is very different.


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or, as Recommended by Apple in this thread Apple ID balance - Apple Community , tap or click here ➞ Official Apple Support and work your way through layers of menus.


If it is another reason, post with more details.



2 replies
Question marked as Top-ranking reply

Jul 1, 2023 8:27 PM in response to Karisanchez

Hello,


Your account has been disabled in the app store n itunes


This is not the same error as an account disabled for security reasons and the solution is very different.


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or, as Recommended by Apple in this thread Apple ID balance - Apple Community , tap or click here ➞ Official Apple Support and work your way through layers of menus.


If it is another reason, post with more details.



Jul 1, 2023 5:34 PM in response to Karisanchez

Hello Karisanchez,


Please follow this support page - If your Apple ID is locked or disabled - Apple Support


Are you receiving one of these messages / alerts?

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"


If so, it states "You need to reset your password to regain access. Learn how to reset your password. "


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Your account has been disabled in the app store n itunes how do i get over this ?

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