iPhone 13 Pro camera is not working

I have the same issue. The screen comes up black when I open the camera app. If i open it to the selfie mode, it takes a minute but comes up, however the main camera screen stays black. I talked with somebody through the apple messaging app and they ran the analytics and said it s a hardware issue. I tries updating, hard resetting but nothing worked. It is so weird because it happened out of nowhere …

I went to Apple to see what they can do about my camera not working and they tested it and said something was wrong with the hardware. The camera is not working. The antenna is not working nothing I did cause it but it was just a hardware issue and it would cost me over $600 to fix it or actually $549 plus tax so I went to AT&T AT&T told me that I can use my insurance but my deductible was $275. I waited a couple days went to a different AT&T store and this young guy literally does a hard reset on my phone and Walla my cameras working , so try a hard reset if you don’t know what that is, it’s gonna be the volume up volume down just one time in that order and then hold the power button down until the Apple symbol pops up. That’s it!

my rear facing camera would lock up but the front face(selfie) camera would work. Rebooted the phone and it would work fine. Then with the latest software I got the unknown camera error and my .5 zoom was not functional. I did the hard boot as suggested and I no longer get the unknown error and my .5 zoom works again.

THIS IS HAPPENING TO ME TOO!!!!!! apple support said it is probably a hardware issue. i do not have the funds to replace or repair my phone :( so so frustrating

Restart your iPhone, iPad, or iPod touch. Update your iPhone to the latest version of iOS. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working.

If the camera or flash on your iPhone, iPad, or iPod touch isn't ...

Omfg! I’ve been having the exact same issue. Back camera stopped working out of nowhere. I tried a hard reset, update, deleted pics, everything. Apple support said it would be $655 to send my phone in for 3-5 days to get the “hardware issue” fixed. I put my phone in the fridge for 45 minutes and now my back camera works 😭

Hello~ “Popping” your iPhone in the fridge for an hour is not a good idea at all and will potentially only cause more issues in the future. The following link should be used…

If the camera or flash on your iPhone, iPad or iPod touch aren't working - Apple Support

~Katana-San~

My iPhone 13 Pro Max just started to tell me that it did not recognize my camera in my settings. My camera works perfectly my videos work perfectly. I just had a iOS update today 18.something.something. Can somebody tell me why my phone thinks my camera is messed up when it's not? Thank you in advance.

The hard reset worked. Thank you.

I had the same problem. Just did a hard reset. Volume up - volume down - hold power button until screen goes black. The phone will restart. Mine is working perfectly again.

I was struggling with this for a few weeks and then finally came across this post.

The hard reset worked for me.

Thanks to those who saved me a trip to the Apple store.

guys I totally feel for you cuz the same happened to me and I now believe that this might be a manufacturing defect which apple should replace for free

this happened to me and I tried everything. Resetting settings, hard reboots nothing. The back camera would not work, the front camera after some delay. Thankfully Face ID worked as normal

anyway. I turned the phone off and popped in the fridge for an hour. Turned it on and great it’s working.

I have had this issue as well, and now still continue to. It’s not only me, my work friend had the same phone and she had to get it replaced.

I factory reset my phone which seemed to work for a while, except the 0.5 which is then now didn’t recognise since the new update. Meaning it’s apples fault, but we have to pay for a new phone or to get it fixed when it’s their own devices.

I have had the issue for sometime and it just started working.

The camera areas doesn’t get as warm when you turn on the camera.

I am still observing this to see if it reoccurs.

[Edited by Moderator]