iPhone 13 Pro camera is not working

The hard reset worked. Thank you.

I had the same problem. Just did a hard reset. Volume up - volume down - hold power button until screen goes black. The phone will restart. Mine is working perfectly again.

If popping the phone in the frig is potentially damaging, then would it not also be dangerous to take it in any cooler conditions for longer than an hour? That would simulate the refrigerator climate, and I haven’t seen any warnings from Apple against using it in cooler weather.

(also for the record, the frig trick worked for me when no other options did)

this happened to me and I tried everything. Resetting settings, hard reboots nothing. The back camera would not work, the front camera after some delay. Thankfully Face ID worked as normal

anyway. I turned the phone off and popped in the fridge for an hour. Turned it on and great it’s working.

I wonder why turning the phone off and popping it in the frig for an hour worked. My camera stopped working in the middle of the day under full sun and now I’m wondering if the hot and cold have something to do with this?

I have had the issue for sometime and it just started working.

The camera areas doesn’t get as warm when you turn on the camera.

I am still observing this to see if it reoccurs.

[Edited by Moderator]

Hello~ Try a forced restart…

Force restart iPhone - Apple Support

~Katana-San~

Hello~ We are not Apple but your fellow forum members. More than likely you need to take your iPhone (I presume) in and have it checked out. Click on below…

Genius Bar Reservation and Apple Support Options - Apple

Find Locations

~Katana-San~

Were you able to do anything about it? This just happened to my phone and I’m unsure why?

Try the frig trick! It worked for me last night. Turn the phone off, stick it in the frig for 1-2 hours. And wallah!

The hard reset didn’t work for me - but this did.

(Also to note: my camera stopped working when it was very hot out)

I have this issue too. Contacted apple and what do you know, nothing to do with them. However, my work mate has the exact same phone and exact same issue happened after updating. To fix, WE must pay even though it is their own issue in the update.

Hello~ Click on below and review…

If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support

~Katana-San~

This worked for me. Thanks!

My iPhone 13 Pro camera is black now too

Try turning it off and putting it in the frig for an hour or two. This worked for me and hard reset did not.