i keep getting a message when trying to check my battery it says that my battery might not be genuine and i’m not sure what to do

i keep getting a message when trying to check my battery it says that my battery might not be genuine and i’m not sure what to do

iPhone 12 Pro, iOS 16

Posted on Jul 2, 2023 10:35 AM

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Question marked as Top-ranking reply

Posted on Jul 2, 2023 10:51 AM

If you have never replaced the battery in the phone, the battery likely needs replacement. Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop. Authorized locations can be found below:


Find Locations


If the battery has been replaced in your phone, the "technician" installed the wrong part.


1 reply
Question marked as Top-ranking reply

Jul 2, 2023 10:51 AM in response to tamimr

If you have never replaced the battery in the phone, the battery likely needs replacement. Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop. Authorized locations can be found below:


Find Locations


If the battery has been replaced in your phone, the "technician" installed the wrong part.


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i keep getting a message when trying to check my battery it says that my battery might not be genuine and i’m not sure what to do

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