I just bought a clear Magsafe case for my iPhone 12. Stupidly, I bought it on Ebay. It fits, but doesn’t hold well to the charger. It says it is charging, but the battery level barely changes. When I charge my phone using the old lightning connection, it charges fine.
I no longer have the box, so cannot check the verification there. Is there any other way to see if a MagSafe case is authentic?
Thanks!
Thanks for your help.
I wanted “open box”, just to save some $$. I have looked at some YouTube videos concerning this, and by now I am fairly sure it is authentic. My problem has been that this is my first experience with Mag Safe and I find that it charges more slowly than the lightning cable. I was blaming the slowness on my case. Live and learn!
Thanks again for your reply.
Hi there georgiabyte,
While there isn't necessarily a way to confirm if the case you purchased is genuine or not, you could compare it to the one that Apple offers on their website here: iPhone 12 | 12 Pro Clear Case with MagSafe
If you believe the item you purchased may be counterfeit, you can report it using the form on this link: Apple - Legal - Counterfeit Questions
In the future, to avoid any issues like you're describing, we'd suggest purchasing iPhone accessories directly from Apple or an Apple Authorized Reseller.
Take care.
Authenticity of MagSafe case?
