Log-in problem

Greetings _jcris,

Based on the page that you joined the Apple Support Communities from; Contact Apple for support and service - Apple Support, it seems you were on the right path. If the issue is related to the Apple ID, this is something you will need to review and resolve with Apple directly. You can reach out to them by clicking here: Get Support

You can also call the number that is most local to your region: Contact Apple for support and service - Apple Support.

Apple's support for their Apple ID services will be able to review the error message with you and discuss potential causes.

We hope this information helps you out.

Cheers!

Hello _jcris,

When there is an issue logging into your account, then you'd need to contact Apple Support directly for a resolution. You can use the above information to contact them or use the following below:

Get Support

Contact Apple for support and service

If you're unable to connect to them using the link above, try the contact details in the second link for your region. If there isn't any listed for your region, then you'd need to contact a neighboring region for assistance.

Take care.