SIRI Not fully functional when in moving vehicle. CELLULAR is connected to internet.

Question

SIRI Not fully functional when in moving vehicle. CELLULAR is connected to internet.

WHILE IN A MOVING VEHICLE: Siri responds to some questions, but will not search the web.

Focus is disabled

Do Not Disturb is disabled

When the vehicle is in motion the following is observed:

INTERNET is FULLY OPERATIONAL with browsers and applications (except SIRI)
Manually entering request in SAFARI and GOOGLE apps provide correct results
Perusing Facebook is fully operational
Perusing LinkedIn is fully operational
Sending and receiving EMAILs is fully operational
Sending and receiving text messages is fully operational
downloading audible books on Audible is fully operational
Ordering merchandise on Amazon is fully operational
Asking SIRI to search the web is NOT operational.

“Search the web for …. “

result: “Siri cannot search the web on iPhone”.

This only happens when in a moving vehicle.

Vehicle stops, wait a few minutes & Siri is fully functional.

iPhone shows the car icon … but FOCUS is not set up for driving and FOCUS is disabled.

THIS IS NOT AN INTERNET CONNECTIVITY ISSUE !!!!

I repeat … NOT an internet connection issue - it is a problem with SIRI when a vehicle is in motion. Again, I can manually enter the query into SAFARI or GOOGLE browsers and the internet works!

FOCUS is disabled!

What are the settings that cause SIRI to respond differently when in a moving vehicle?

I want full SIRI functionality when connected to Internet (cellular or Wi-Fi) and in a moving vehicle (Car, Bus, Ferry, Boat, Airplane, …)

iPhone 13 Pro Max

Posted on Jul 2, 2023 2:51 PM

Reply

Answer 1

Jul 2, 2023 2:57 PM in response to susiefromarlington

If it shows the car icon then the Driving focus is active. Go to Settings/Focus/Driving and see what the settings are.

Also, if you have a business email account on the phone, or it is under MDM, the company IT administration can enable many security and safety features, including Driving focus, without your consent.

Reply

Answer 2

Jul 2, 2023 6:07 PM in response to susiefromarlington

Even if it is a personal phone, if you have a business or school MS Exchange email account on the phone then the administrator of that account can still add a driving focus. So can a Parental Control setting.

Reply

Answer 3

Jul 2, 2023 6:04 PM in response to Lawrence Finch

Driving focus is not setup. As a result there is nothing under focus. Selecting FOCUS from the settings menu results in:

DRIVING FOCUS is not set up and therefore should not be enabled.

Selecting FOCUS STATUS results in

This is a personal iPhone. Do you know of other programs that can impact SIri without my consent? Wouldn’t that be a bit of a security issue and something Apple would safeguard against?

Reply

Answer 4

Jul 3, 2023 11:25 AM in response to Lawrence Finch

Hi Lawrence,

I am nearly 70 years old and retired. Again, thiis my personal iPhones and is only 2 years old. My email is not related to any business and is not an MS exchange account. I do’t use or even like MS products. No one outside myself has control over my email or my iPhone. I am retired, I do not have Parental controls set up. Thanks for your advice, but it is not related to a business, MS Exchange account, or parental controls.

Any chance that someone from Apple can look into this issue and provide a response, please?

Reply

Answer 5

Jul 3, 2023 11:35 AM in response to susiefromarlington

susiefromarlington wrote:

Hi Lawrence,

I am nearly 70 years old and retired.

I’m 80 years old and retired 😏

Any chance that someone from Apple can look into this issue and provide a response, please?

Yes, certainly, but not in this user-to-user forum where Apple doesn’t participate in discussions.

Apple’s formal support can be reached several ways:

You can provide feedback to Apple at→ Product Feedback - Apple where your issue or suggestion will be recorded, but you will not get a reply

Click on “Support” at the top or bottom of this page
Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone
Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
Find an Apple store or Apple partner service provider→https://apple.com/retail
DM @AppleSupport on Twitter

Reply

SIRI Not fully functional when in moving vehicle. CELLULAR is connected to internet.

Similar questions