You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 13 pro white screen is common issue on this series of phone. ?

iphone 13 pro white screen is common issue on this series of phone?

i research on internet found this is common issue at iPhone 13 pro

Posted on Jul 3, 2023 4:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2023 4:36 AM

Hello,

No, it is not common.

Is the phone frozen with a white screen? If so, see this:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply
Question marked as Top-ranking reply

Jul 3, 2023 4:36 AM in response to BryanWinwin

Hello,

No, it is not common.

Is the phone frozen with a white screen? If so, see this:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

iphone 13 pro white screen is common issue on this series of phone. ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.