Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

iphone 13 pro white screen is common issue on this series of phone. ?

iphone 13 pro white screen is common issue on this series of phone?

i research on internet found this is common issue at iPhone 13 pro

Posted on Jul 3, 2023 4:29 AM

Reply
Question marked as Best reply

Posted on Jul 3, 2023 4:36 AM

Hello,

No, it is not common.

Is the phone frozen with a white screen? If so, see this:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply
Question marked as Best reply

Jul 3, 2023 4:36 AM in response to BryanWinwin

Hello,

No, it is not common.

Is the phone frozen with a white screen? If so, see this:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

iphone 13 pro white screen is common issue on this series of phone. ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.