Email Sync Issues on iPhone and MacBook

I'm sure there's an easy fix for this, but I've been unable to find it... For some reason my iPhone is no longer syncing its email app with my MacBook Air. Messages I've deleted from my MacBook still appear on the iPhone. I believe it is only messages to one of my google email accounts (I have two google accounts and the iCloud email address).


In system preferences on both devices, I have "iCloud Mail" set to "on." I don't see an option for just "Mail" on the list though. Not sure if there should be an option for my other email accounts or if "iCloud Mail" should sync all accounts.


I've done a little noodling around with settings in mailbox behaviors, etc., so it's possible I've screwed something else up too. I do have a few other email issues, which I'll post in a separate thread.


Any help would be greatly appreciated.

iPhone 13 mini

Posted on Jul 3, 2023 6:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2023 1:15 PM

Hi The Masked Tortilla,


If mail is not syncing properly across device, the steps below can help isolate and resolve:


"Check Mail Fetch and Notification settings

By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:

  1. Go to Settings > Mail, then tap Accounts.
  2. Tap Fetch New Data.
  3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.

With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.

Make sure that your Notification settings are correct for the Mail app:

  1. Go to Settings, then tap Notifications.
  2. Tap Mail, then tap an email account.
  3. Adjust your Alerts, Sounds, and Badges.


Contact your email provider or system administrator

  1. Contact your email provider or check their status webpage to see if there's a service outage. 
  2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or may need to request authorization from your email provider to send and receive email on your device.
  3. Check your email account settings with your email provider or system administrator to make sure that they're correct.


Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
  2. On your device, go to Settings > Mail, then tap Accounts.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again.

"

If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Cheers.


2 replies
Question marked as Top-ranking reply

Jul 4, 2023 1:15 PM in response to The Masked Tortilla

Hi The Masked Tortilla,


If mail is not syncing properly across device, the steps below can help isolate and resolve:


"Check Mail Fetch and Notification settings

By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:

  1. Go to Settings > Mail, then tap Accounts.
  2. Tap Fetch New Data.
  3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.

With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.

Make sure that your Notification settings are correct for the Mail app:

  1. Go to Settings, then tap Notifications.
  2. Tap Mail, then tap an email account.
  3. Adjust your Alerts, Sounds, and Badges.


Contact your email provider or system administrator

  1. Contact your email provider or check their status webpage to see if there's a service outage. 
  2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or may need to request authorization from your email provider to send and receive email on your device.
  3. Check your email account settings with your email provider or system administrator to make sure that they're correct.


Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
  2. On your device, go to Settings > Mail, then tap Accounts.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again.

"

If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Cheers.


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Email Sync Issues on iPhone and MacBook

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