report an app

i have 2 apps that won't let me cancel their payments. it is costing me $. i had to cancel my credit card. how do i report them?


the app won't let me cancel them from within the app either. very scammy!!!

iPhone 12 Pro, iOS 16

Posted on Jul 3, 2023 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2023 11:26 PM

Hi lvero23,

welcome to the Apple (user-to-user) Community.


Re: "report an app" :


How to: Find the URL for an app in the App Store to report a concern - Apple Support

______________________

Re: how do i report them?


Report a problem:

https://reportaproblem.apple.com/?s=6

_____________________________________________________________________

Re: "the app won't let me cancel them from within the app either"


What to do: If you want to cancel a subscription from Apple - Apple Support


More info: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


How to: Request a refund for apps or content that you bought from Apple - Apple Support

__________________________________________________________________________________


If an app-developer has your money (ie not Apple) you could try cancelling on their website.

How to contact an app developer - Apple Support

or

The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor

Contact a third-party vendor - Apple Support

______________________________________

More support:

App Store Support Website (info / support / contact)

App Store - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jul 3, 2023 11:26 PM in response to lvero23

Hi lvero23,

welcome to the Apple (user-to-user) Community.


Re: "report an app" :


How to: Find the URL for an app in the App Store to report a concern - Apple Support

______________________

Re: how do i report them?


Report a problem:

https://reportaproblem.apple.com/?s=6

_____________________________________________________________________

Re: "the app won't let me cancel them from within the app either"


What to do: If you want to cancel a subscription from Apple - Apple Support


More info: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


How to: Request a refund for apps or content that you bought from Apple - Apple Support

__________________________________________________________________________________


If an app-developer has your money (ie not Apple) you could try cancelling on their website.

How to contact an app developer - Apple Support

or

The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor

Contact a third-party vendor - Apple Support

______________________________________

More support:

App Store Support Website (info / support / contact)

App Store - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

report an app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.