Unable to reset MacBook Pro passcode

I have purchased a Mac Pro 2 and have forgotten my password. Despite how many times I retype the password it does not give me any reset option. It only locks the password from 1 minute up to 15 minutes. Restarting the laptop does not make any difference other then giving me the same response.


[Re-Titled by Moderator]

MacBook Pro (M2 Pro, 2023)

Posted on Jul 3, 2023 7:30 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2023 9:28 AM

credit to P. Phillips for this possible solution:


Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type "resetpassword" as one word and no quotes or spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type "resetpassword" as one word and no quotes or spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

1 reply
Question marked as Top-ranking reply

Jul 3, 2023 9:28 AM in response to sunflower-ph

credit to P. Phillips for this possible solution:


Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type "resetpassword" as one word and no quotes or spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type "resetpassword" as one word and no quotes or spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

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Unable to reset MacBook Pro passcode

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