Good cables don’t fit into my I-pad; can’t charge.

Question

Level 1

0 points

Good cables don’t fit into my I-pad; can’t charge.

Hi there - my changing port on my older I-pad is not accepting my charging cable anymore. This cable fits my I-phone snugly and charges the phone well.

But this same cable, which worked previously - does not fit entirely. I’ve cleaned the port - nothing came out. I can wiggle another cable and get a charging picture, but the cable has too much ‘wiggle room’ and I lose the connection. Any other ideas - other tan charging the I-pod fits all my needs. Thank you - Richard

iPad, iPadOS 16

Posted on Jul 3, 2023 7:26 AM

Reply

Answer 1

Top-ranking reply

LotusPilot

Community+ 2025

Level 10

301,418 points

Jul 3, 2023 7:34 AM in response to Tilth48

As described, your iPad’s Lightning port has suffered damage - most likely the retainer-springs that hold the Lightning plug have been bent or damaged.

Your iPad requires repair:

iPad Repair & Service - Apple Support

You might consider visiting the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad and cables. If repair is required, you’ll be in the best possible place to explore available options before committing to the cost of repair:

Genius Bar Reservation and Apple Support Options - Apple

Reply

Good cables don’t fit into my I-pad; can’t charge.

Similar questions