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I get notifications that my storage payment source has expired

I get email

notifications that my iCloud payment source has expired , yet when I click on the bar to update there is no way to update. Is this a scam?

iPhone 8, iOS 16

Posted on Jul 3, 2023 7:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2023 7:43 AM

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:


About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Avoid scams when you use Apple Cash --> Avoid scams when you use Apple Cash - Apple Support


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support article page on apple.com and use the instructions in the article to verify though apple itself, or your Apple device features, what the message is claiming. Alternatively, ask Apple: Official Apple Support


Check your iCloud storage usage online or on any device using the direction in this support article --> Check your iCloud storage on iCloud.com - Apple Support


Click on this link to see how to view and mange subscriptions --> If you want to cancel a subscription from Apple - Apple Support


On an iPhone, iPad, or iPod touch

1. Open the Settings app.

2. Tap your name.

3. Tap Subscriptions.


1 reply
Question marked as Top-ranking reply

Jul 3, 2023 7:43 AM in response to Cookieasks

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:


About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Avoid scams when you use Apple Cash --> Avoid scams when you use Apple Cash - Apple Support


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support article page on apple.com and use the instructions in the article to verify though apple itself, or your Apple device features, what the message is claiming. Alternatively, ask Apple: Official Apple Support


Check your iCloud storage usage online or on any device using the direction in this support article --> Check your iCloud storage on iCloud.com - Apple Support


Click on this link to see how to view and mange subscriptions --> If you want to cancel a subscription from Apple - Apple Support


On an iPhone, iPad, or iPod touch

1. Open the Settings app.

2. Tap your name.

3. Tap Subscriptions.


I get notifications that my storage payment source has expired

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