Stuck on Reset Password screen

I entered the wrong password in my MacBook and noticed it was frozen so I shut it off and turned it back on when it booted back up it was on the reset password screen in recovery assistant . A while back my trackpad stopped working so I changed the settings of my Mac to work without it (tap to click, multi finger to drag, etc) so maybe that’s where the problem lies but I cannot get anything on this screen to work. It’s like it’s frozen I can’t click any of the options or exit it. How do I leave this screen

MacBook Air 11″, 12.4

Posted on Jul 3, 2023 9:05 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stuck on Reset Password screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.