cannot receive email from Liberty Utilities

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Level 1

4 points

cannot receive email from Liberty Utilities

Apple mail works. Xfinity works EXCEPT for an email sent by Liberty Utilities from the address to enable changing the password for their website. Liberty mail from billing support works.

iMac 21.5″, macOS 13.4

Posted on Jul 3, 2023 9:49 AM

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Answer 1

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Servant of Cats

Level 6

16,558 points

Jul 3, 2023 12:00 PM in response to sueann275

Other than contacting Comcast, the only thing I can think of, is checking to see

If you have configured your e-mail program to block messages from some "Liberty Utilities" senders
If your e-mail client is automatically moving such messages into a "Junk" e-mail folder I(instead of your inbox).

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Answer 2

Jul 3, 2023 11:27 AM in response to sueann275

Xfinity is not Apple. If you're having trouble with Comcast, you need to speak to their technical support.

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cannot receive email from Liberty Utilities

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