Contact Entanglement

My son got my old phone and a new number. Somehow our numbers/contacts are entangled. When I text him it pops up as his name and when he texts our family group text it tries to change his contact to Dad for everyone else. I've got imessages coming from his own email and phone number his apple id is logged in on his phone. Not sure what's going on.


Any help would be great.

Posted on Jul 3, 2023 11:02 AM

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Question marked as Top-ranking reply

Posted on Jul 4, 2023 2:12 PM

Hi yoyoms,


As you have separate phone numbers and Apple ID's but the messages are entangled, check the settings below on both devices to verify the information is correct:


  1. Check the email addresses and phone numbers iMessage is sending and receiving from in Settings > Messages > Send & Receive. Learn more about this setting here Set up Messages on iPhone.
  2. Make sure neither iPhone is forwarding text messages by going to Settings > Messages > Text Message Forwarding as seen in Forward SMS/MMS text messages from your iPhone to your Mac or iPad.


If your settings are correct, see if this is happening to specific contacts. If it is happening to specific contacts, have them check their Contact Card information for you and your son to make sure it is correct on their device.


Take care.

1 reply
Question marked as Top-ranking reply

Jul 4, 2023 2:12 PM in response to yoyoms

Hi yoyoms,


As you have separate phone numbers and Apple ID's but the messages are entangled, check the settings below on both devices to verify the information is correct:


  1. Check the email addresses and phone numbers iMessage is sending and receiving from in Settings > Messages > Send & Receive. Learn more about this setting here Set up Messages on iPhone.
  2. Make sure neither iPhone is forwarding text messages by going to Settings > Messages > Text Message Forwarding as seen in Forward SMS/MMS text messages from your iPhone to your Mac or iPad.


If your settings are correct, see if this is happening to specific contacts. If it is happening to specific contacts, have them check their Contact Card information for you and your son to make sure it is correct on their device.


Take care.

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Contact Entanglement

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