need to delete the Apple ID

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need to delete the Apple ID

Hello,

I'm worried that the iPad was stolen and I didn't have my Apple ID and password, the situation is like this, we left it at the center and it was stolen, we got it back through the police, but the thief put his Apple ID there with the password and it's not possible to take it off. please do something about it.

I am giving you my check that I have taken it on installments and the serial number of the box.

Bought from Estonia.

Best regards /

Vjatšeslav S.

[Personal Information Edited by Moderator] 

iPad mini (6th generation)

Posted on Jul 3, 2023 11:35 AM

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Answer 1

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Limnos

Level 10

418,225 points

Jul 3, 2023 11:36 AM in response to vslavin

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.

Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support

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need to delete the Apple ID

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