Why does Apple lie on shipping dates on pre-certified devices —they are shipped UPS ground….

Okay, same link I gave.

The basic issue here is the system gave you a date for normal delivery service times. July 3rd is not normal this year as it falls on a Monday, the day before a national holiday.

It shouldn't be a surprise that like many companies, a lot of employees get such days off, or take them off, to make it a four day weekend. This slows everything down.

Packages going the wrong way also isn't as unusual as you'd think. We had a package of photo prints mailed to a northern city in Minnesota from the Twin Cities. It should have only taken a couple of days to get there. After 5 days, the client wondered where it was. We called USPS and found out it was, for who knows what reason, on the east coast in Virginia.

It happens. I'm sure you'll have it soon.

Why does Apple.....

You have posted to a user to user site. We are all users......just like you. Apple is not here.

No one here can tell you anything about "why" Apple does what they do. We don't know what Apple is up to, and they wouldn't tell us even if we asked.

Overnight rates are much higher than ground. Why should Apple eat that extra expense? Surely, you can't need the phone that quickly. If you did, then you should have gone directly to an Apple Store to purchase whatever they had in stock at whatever price it cost.

No business, that wants to stay in business, pays for anything out of its own pocket. You will eventually pay out more than you can afford in bills that were never covered by the customer. There's a very large gap between pleasing your customers and intentionally, albeit maybe slowly, going broke.

Sorry, but you are preaching to the choir on this one.

If you want to provide feedback directly to Apple, you can do so using this link.

Feedback - iPhoneAppleApple › feedback › iphone

Same thing is happening a second time with me. Both times the purchased iPhone and now an Apple TV 128 are a gift and scheduled for delivery in time for the event. Now both times they are claimed to have been shipped via UPS and both times UPS knows nothing about the orders or the tracking numbers!

[Edited by Moderator]

Pre-certified? What is that? Apple doesn't have such a designation. The closest is Certified Refurbished.

Where exactly did you buy this item from?