Level 1

4 points

Activation lock

My best friend passed away and I don't know the Apple sign in info so how can I get the activation lock off with her having passed away

Posted on Jul 3, 2023 10:46 PM

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Level 10

171,522 points

Posted on Jul 3, 2023 11:46 PM

you can't

you can try this How to request access to a deceased family member's Apple account - Apple Support

but judging by the name you may need to be assisted by the friends family

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Best reply

Level 10

171,522 points

Jul 3, 2023 11:46 PM in response to Jabjr85

you can't

you can try this How to request access to a deceased family member's Apple account - Apple Support

but judging by the name you may need to be assisted by the friends family

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Activation lock

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