How to change region

Hello, I moved to Russia not long ago and now none of payment methods works anymore, but I didn’t get an option to pay trough phone operator

For that I need to change region but Iphone doesn’t allow me

I even tried to reset phone, sign out and sign in to my ID, nothing works

iPhone 12 Pro Max

Posted on Jul 4, 2023 12:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2023 3:17 AM

If you change Country or Region, you must comply with all regulations described here ->  Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)

⤵️

What to do before you change your country or region


1.

You need to ZERO your Apple Account balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance: Get Support

 

2.

See -> Check your Apple Account balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple Account balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address. 


2.

You need to Cancel your subscriptions and wait until the end of the subscription period


3.

Make sure that you have a payment method for your new country or region. See what payment methods you can use.

You need to have a debit / credit card issued by a bank in your new country.

You need to have a billing address in your new country.

-----

 

but I didn’t get an option to pay trough phone operator

If you want use mobile phone billing as an Apple ID payment method, contact your carrier.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 



 


3 replies
Question marked as Top-ranking reply

Jul 4, 2023 3:17 AM in response to nevena212

If you change Country or Region, you must comply with all regulations described here ->  Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)

⤵️

What to do before you change your country or region


1.

You need to ZERO your Apple Account balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance: Get Support

 

2.

See -> Check your Apple Account balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple Account balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address. 


2.

You need to Cancel your subscriptions and wait until the end of the subscription period


3.

Make sure that you have a payment method for your new country or region. See what payment methods you can use.

You need to have a debit / credit card issued by a bank in your new country.

You need to have a billing address in your new country.

-----

 

but I didn’t get an option to pay trough phone operator

If you want use mobile phone billing as an Apple ID payment method, contact your carrier.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 



 


Jul 16, 2023 11:58 PM in response to nevena212

As posted: See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 


In Russia, you use mobile phone billing or your Apple Account balance as your Apple ID payment method.

Contact your carrier.


Or see -> Add money to your Apple Account balance

Add money to your Apple Account balance - Apple Support

  • you need to set your Apple Account balance as your default payment.





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