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ipad mini - can't connect bluetoth - apple says to go to setting, then blue tooth... mine requires going to "settings" then to "privacy" then "bluetooth" but there is no button to turn it on.... what can I do to pair keyboard?

ipad mini is not connecting to bluetooth keyboard; apple directions say to go to settings, then blue tooth and turn on blue tooth BUT my new ipad mini has "settings" then "privacy" then "bluetooth" and then a possible list of apps that have requested connection BUT no way to turn on bluetooth. I can't make the connection.

Any ideas?

Posted on Jul 4, 2023 8:29 AM

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Question marked as Top-ranking reply

Posted on Jul 4, 2023 8:35 AM

The iPad User Guide outlines the process of pairing Bluetooth accessories - such as a compatible keyboard, mouse or trackpad - with your iPad:

Set up and use Bluetooth accessories on iPad - Apple Support


Should you experience difficulties, this support page should help with troubleshooting:

If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support


If you continue to experience difficulties, you can obtain help directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. The App also provides direct access to appropriate support resources. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and provide additional assistance:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Jul 4, 2023 8:35 AM in response to meteorite1000

The iPad User Guide outlines the process of pairing Bluetooth accessories - such as a compatible keyboard, mouse or trackpad - with your iPad:

Set up and use Bluetooth accessories on iPad - Apple Support


Should you experience difficulties, this support page should help with troubleshooting:

If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support


If you continue to experience difficulties, you can obtain help directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. The App also provides direct access to appropriate support resources. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and provide additional assistance:

Genius Bar Reservation and Apple Support Options - Apple

ipad mini - can't connect bluetoth - apple says to go to setting, then blue tooth... mine requires going to "settings" then to "privacy" then "bluetooth" but there is no button to turn it on.... what can I do to pair keyboard?

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