Samsung tv suddenly wont open app to play Apple Music

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Samsung tv suddenly wont open app to play Apple Music

Love Apple music, but in the last week my garage TV stopped opening up the AppleMusic app. Has worked for almost a year now.

I`ve deleted it and reinstalled numerous times. Unplugged TV. Home sharing is turned on, on Itunes. Nothing!

My Iphone shows "This device cannot be used to receive apple ID verification codes". Only my phone can.

Anyone have any good ideas on how to fix. I only have yearly subscription with single plan, but I only want these 2 items to work with my sub.

iPhone 14 Plus

Posted on Jul 4, 2023 6:04 PM

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Answer 1

Vilas_S

Community Specialist

Jul 5, 2023 2:51 PM in response to ManCaveTV

Hello ManCaveTV,

Thank you for using Apple Support Communities and for sharing all these details with us. It does sound like you're unable to sign in to the Apple Music app. You're getting prompted to receive a verification code on your iPhone when trying to sign in. If so, we'd like to share a helpful resource that can show you how to receive verification codes on a trusted device: Get a verification code and sign in with two-factor authentication - Apple Support

From your iPhone, iPad, or iPod touch

If your device is online:

1. Go to Settings > [your name].

2. Tap Password & Security > Get Verification Code.

If you still are not able to access your subscription on your Samsung TV even after following the steps we shared and reinstalling the app, we recommend that you reach out to Apple Support for help. They might have to investigate this issue further with you. Use this link to reach them: Get Support

Thank you for using Apple Support Communities. Take care!

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Samsung tv suddenly wont open app to play Apple Music

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