About my apple ID

Why cant i send emails using my icloud account, it says that i have wrong email or password

iPhone 13 Pro Max

Posted on Jul 4, 2023 9:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2023 4:38 PM

Hello Ellie1019RAMOS,


Be sure to check and see if you're able to sign in to the iCloud website with the same username/password, just to confirm that there isn't a broader issue occurring with your account/password: iCloud


You may also find some helpful info to ensure iCloud Mail is set up appropriately on all devices here: Set up iCloud Mail on all your devices - Apple Support


If you're unable to login to the iCloud site and are sure the email/username is correct, then this page can help provide the available options to reset the password: If you forgot your Apple ID password - Apple Support


Reset your Apple ID password on your iPhone or other trusted Apple device
1. Go to Settings.
2. Tap your name > Password & Security > Change Password.
3. Follow the onscreen instructions to reset your password.


Cheers.

1 reply
Question marked as Top-ranking reply

Jul 5, 2023 4:38 PM in response to Ellie1019RAMOS

Hello Ellie1019RAMOS,


Be sure to check and see if you're able to sign in to the iCloud website with the same username/password, just to confirm that there isn't a broader issue occurring with your account/password: iCloud


You may also find some helpful info to ensure iCloud Mail is set up appropriately on all devices here: Set up iCloud Mail on all your devices - Apple Support


If you're unable to login to the iCloud site and are sure the email/username is correct, then this page can help provide the available options to reset the password: If you forgot your Apple ID password - Apple Support


Reset your Apple ID password on your iPhone or other trusted Apple device
1. Go to Settings.
2. Tap your name > Password & Security > Change Password.
3. Follow the onscreen instructions to reset your password.


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

About my apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.