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Level 1

4 points

Refund failure

My refund was approved by apple. And claim says it is refunded but somehow money did not go back to my account. Can you please check, apple team

thanks

iPhone 12, iOS 16

Posted on Jul 4, 2023 10:27 PM

Top-ranking reply

Level 10

730,619 points

Posted on Jul 4, 2023 10:31 PM

Approved refund requests take up to 30 days for most payment methods. Click here for more information.

If it's already been that long, ask your financial institution or the iTunes Store staff.

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