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what do you do if your account says restricted

What do you do if your account says restricted

iPhone 11, iOS 15

Posted on Jul 5, 2023 8:53 AM

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Question marked as Top-ranking reply

Posted on Jul 5, 2023 8:55 AM

Which "account" exactly?


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


If your Apple Pay Cash account is restricted or locked, read this support article --> If your Apple Cash account is restricted or locked - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 5, 2023 8:55 AM in response to makai258

Which "account" exactly?


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


If your Apple Pay Cash account is restricted or locked, read this support article --> If your Apple Cash account is restricted or locked - Apple Support


what do you do if your account says restricted

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