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My iPad won't receive texts

So, my iPad has it's own sim card with it's own number but it sends and receives texts from my iPhone number. I use 2 different carriers for the iPad and iPhone. The carrier I have for my iPad sim card has recently been merged with another carrier. They are saying they've sent me texts about certain account details which I am not receiving.

Whenever I ask them to resend the texts, nothing happens.

It's almost as if the number assosciated with my iPad sim card doesn't exist.

I've tried adding it to the list of contactable numbers in settings but it sends a verification code to your number which, obviously, I am not receiving.


I don't know if I've explained that very well, rather frustrated at the moment, but if anyone could help me to seperate the 2 numbers so that my iPad works seperately to my iPhone, I would very much appreciate it!


Thanks

Posted on Jul 5, 2023 12:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2023 1:11 PM

BernardRosie wrote:

It's almost as if the number asso[s]ciated with my iPad sim card doesn't exist.

That is exactly correct!


Your iPad is not a cellular telephone. SIM card or not, it has absolutely no ability to send or receive SMS or MMS messages. It may send or receive iMessages, or it may use your iPhone in a Handoff mode to send or receive messages that way.

4 replies
Question marked as Top-ranking reply

Jul 5, 2023 1:11 PM in response to BernardRosie

BernardRosie wrote:

It's almost as if the number asso[s]ciated with my iPad sim card doesn't exist.

That is exactly correct!


Your iPad is not a cellular telephone. SIM card or not, it has absolutely no ability to send or receive SMS or MMS messages. It may send or receive iMessages, or it may use your iPhone in a Handoff mode to send or receive messages that way.

Jul 5, 2023 2:51 PM in response to BernardRosie

An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


WiFi Calling

Make a call with Wi-Fi Calling – Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



Jul 5, 2023 2:51 PM in response to BernardRosie

BernardRosie wrote:

I find it odd they offer the option of a sim card for the ipad if it has no ability to use it.

You can certainly use it. It provides the ability to access cellular data. If, for example, you were at a beach with your iPad and no iPhone (if you had an iPhone, it could provide a Hotspot to access data), you could access the internet using the SIM.


SMS and MMS messages do not use cellular data. They use the voice frequencies, which are not accessible on an iPad.


My iPad won't receive texts

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