Why are some playlist not downloading to icloud?

Why are some playlists not downloading to icloud? I get the dotted cloud to the right of the file title.


thank you

Windows, Windows 10

Posted on Jul 5, 2023 1:00 PM

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Question marked as Top-ranking reply

Posted on Jul 6, 2023 12:35 PM

Hello roksbug,


Thank you for reaching out in Apple Support Communities. We noticed that you're using Apple Music on Windows 10. Our recommendation is to ensure that you have the latest update of iTunes 12.10.11 installed on your PC. Having the latest update for iTunes helps provide software improvements when using Apple Music on your PC. This is a step that can help resolve unexpected behavior with your music playlists to be downloaded. Here's the link for the latest update: Download and use iTunes for Windows 10 - Apple Support


If you have the latest update installed, please restart your PC and test to see if you can download the music playlists through Apple Music without any issues.


We look forward to hearing back from you with an update.


Kind regards.

1 reply
Question marked as Top-ranking reply

Jul 6, 2023 12:35 PM in response to roksbug

Hello roksbug,


Thank you for reaching out in Apple Support Communities. We noticed that you're using Apple Music on Windows 10. Our recommendation is to ensure that you have the latest update of iTunes 12.10.11 installed on your PC. Having the latest update for iTunes helps provide software improvements when using Apple Music on your PC. This is a step that can help resolve unexpected behavior with your music playlists to be downloaded. Here's the link for the latest update: Download and use iTunes for Windows 10 - Apple Support


If you have the latest update installed, please restart your PC and test to see if you can download the music playlists through Apple Music without any issues.


We look forward to hearing back from you with an update.


Kind regards.

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Why are some playlist not downloading to icloud?

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