Transfer from another iPhone failed

When I try to transfer my iPhone 10 SIM phone number to my new iPhone 14. I get error the connection to the server was lost.

iPhone 14 Pro Max

Posted on Jul 5, 2023 7:34 PM

Reply
1 reply

Jul 6, 2023 3:22 PM in response to Akricke

Hello Akricke,


We would start with these steps that are designed to help get your iPhone connected:


Connect iPhone to a cellular network
Your iPhone automatically connects to your carrierʼs cellular data network if a Wi-Fi network isnʼt available. If iPhone doesn’t connect, check the following:
1. Verify that your SIM is activated and unlocked. See Set up cellular service on iPhone.
2. Go to Settings  > Cellular.
3. Verify that Cellular Data is turned on. If you’re using Dual SIM, tap Cellular Data, then verify the selected line. (You can choose only one line for cellular data.)


Additional information is available here: Connect iPhone to the internet - Apple Support


If you continue to have an issue, reach out to Apple Support here: Get Support 


Have a good day.

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Transfer from another iPhone failed

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