Hearing aids + iphone
Hearing aids and iPhone are paired. I can hear phone ring through hearing aids, but am unable to answer it via hearing aids. Advice?
iPhone 7, iOS 15
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User profile for user:
Michele_4_411
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Community Specialist
Hi AnnPatrice,
We'd love to see if we can help to resolve the issue you're having. We will first want to make certain you are using compatible Hearing Aids by checking the information provided here: About Hearing Aid Compatibility (HAC) requirements for iPhone - Apple Support. If they are compatible, check the following settings to make certain your calls are routing properly so they can be answered.
Route and automatically answer calls on iPhone
You can automatically direct the audio of phone or FaceTime calls to the iPhone speaker, a Bluetooth headset, or your hearing devices. iPhone can also automatically answer calls after a specific duration.
1. Go to Settings> Accessibility > Touch > Call Audio Routing, then choose an audio destination.
2. Tap Auto-Answer Calls, turn on Auto-Answer Calls, then set the duration of time before the call is answered by tappingor
.
During a call, you can switch the audio routing from your hearing aid to the iPhone speaker by removing the hearing aid from your ear.
Reference: Route and automatically answer calls on iPhone - Apple Support
Cheers!