Apple music

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Apple music

I have a family apple music subscription (owned by my dad). I have been trying to log in to apple music using my browser (opera) when trying to log in after entering my details the log in window disappears, If I get my password wrong however it says password incorrect like it should. If I click try apple music it just says you are already a subscriber and I click done. could someone please help?

Edit: I have tried signing in by playing music and then having it ask me to sign in which sends a 2fa notification but after putting in the 2fa code it closes again

Windows

Posted on Jul 6, 2023 12:01 PM

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Answer 1

ManJor

Community Specialist

Jul 7, 2023 1:46 PM in response to Will_Boulter

Hello Will_Boulter,

To start us off, this article explains how to use Apple Music on the web: Listen to Apple Music on the web and in apps - Apple Support. If those are the steps you are following, consider the following which could help narrow down the cause for this behavior:

Does this continue if you use another browser besides Opera, like Google Chrome or Microsoft Edge?
Are you able to log into other Apple services or websites using the same username and password, like iCloud or on an iOS or macOS device?
Do you have your own Apple ID or are you using your Father's ID? If so, is he logged into Apple Music at the same time?

Please let us know the results and answers so we can best assist you. Thanks and take care.

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Apple music

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