I purchased a new Magic Mouse yesterday and tried everything and can't get it to connect. I am now using an old BT5.1 now. I had borrowed a magic mouse from a friend, (an old one), and it worked well for a month then started now 'waking up' and now won't wake at all. Changed batteries, Cleaned it, Nada, nada, nada. So I purchased a new one.
iMac 27″ 5K, macOS 13.4
Try this:
Remove Bluetooth '.plist files'
Bluetooth on your Mac is still not working properly? Then you can also delete the temporary bluetooth files from macOS. These are automatically reinstalled upon reboot. Reinstalling these files may resolve issues. You do this as follows.
Open the Finder;
Click on your MacBook or iMac under 'locations' in the left column;
Click on Macintosh HD > Library > Preferences;
In the window, find the file 'com.apple.Bluetooth.plist';
Delete the file, enter your password where necessary to confirm your choice;
Shut down your Mac and wait a few moments for it to start up again.
from ihoned.nl (ik worked for me
Try this:
Remove Bluetooth '.plist files'
Bluetooth on your Mac is still not working properly? Then you can also delete the temporary bluetooth files from macOS. These are automatically reinstalled upon reboot. Reinstalling these files may resolve issues. You do this as follows.
Open the Finder;
Click on your MacBook or iMac under 'locations' in the left column;
Click on Macintosh HD > Library > Preferences;
In the window, find the file 'com.apple.Bluetooth.plist';
Delete the file, enter your password where necessary to confirm your choice;
Shut down your Mac and wait a few moments for it to start up again.
from ihoned.nl (ik worked for me
Just to check: do you have to charge it first? Charge a Magic Keyboard, Magic Mouse 2, or Magic Trackpad 2 with Mac - Apple Support
also see the link at the top of this page If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support
Some of the Magic Mice pair with a Mac when you connect them to the Mac using a Lightning to USB cable.
Just to add, you may need a USB mouse to pair the Magic Mouse to the iMac. Any would do.
Well, the idea is to use a USB mouse to try and pair the wireless mouse. BTW, which Mac, year and version of macOS are you using?
Chat and then call to Apple care. Likely defective but they suggest a "reservation" at an Apple store, (I think they mean appointment)> Since the nearest one is @ 500 km from me, that ain't gonna happen
To be honest with you, I HAVE been using a generic for some time, (a couple over the years), but with someone lending me the mouse, (that won't wake up now LoL), I decided to get another. NOw I am wondering if there is a blue tooth issue but everything esle is clicking along.
Thanks for the advise.
Did all that No use
Do you have an office supply store closer than 310 miles away? Most sell inexpensive USB wired mice. Many for under $10. It's highly unlikely it's defective but it could happen.
Yes I have a USB mouse, BT5.1, (thankfully), but still no go. Imac doesn't even GET that it is there, when turned on.
2017, 27inch Venturi 13.4.1.
A USB mouse has a wire and has nothing to turn on.
Iphoned.nl instead of ihoned.nl
New Magic Mouse won't connect to IMac
