itunes freezes when i vistio browse or store

Hello capecodpaul,

Thanks for using the Apple Support Communities!

If you're having trouble with iTunes not working as expected, could you first try restarting your device to see if that improves things? Restarting can resolve various issues like this.

If restarting doesn't help, could you also check to ensure that your iTunes is fully up to date? Update iTunes on PC - Apple Support

Checking that can help narrow down what's happening. If that doesn't resolve this for you, let us know if you receive an error when this occurs. If so, what does it say exactly?

Cheers!

Hey capecodpaul,

You have completed a lot of great troubleshooting steps to isolate the issue. We think the next best step is to reach out to Apple Support directly. They have tools to help investigate this behavior on a higher level. You can reach out here: Get Support

Take care.