I got shocked as I was plugging my phone in and now it won’t charge.

I got shocked as I was plugging my phone in and now it won’t charge, I’ve tried a different charger, I’ve cleaned it out, I’ve tried everything recommended, I think it might be an electrical problem. Any ideas on how to fix it?

iPhone 11, iOS 16

Posted on Jul 6, 2023 11:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2023 12:38 AM

Visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I got shocked as I was plugging my phone in and now it won’t charge.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.