I just can’t add another payment method, I am owing $38.80 the card isn’t working again and I needed to add a Visa card but it’s not working. Kindly tell me what next to do to clear my debt.

How do I add another card to my payment method. It’s a virtual card.

iPhone 11 Pro Max, iOS 16

Posted on Jul 7, 2023 9:20 AM

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Question marked as Top-ranking reply

Posted on Jul 7, 2023 9:42 AM

Read again -> Related Article: If you need to change or update your Apple ID payment method


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service


2 replies
Question marked as Top-ranking reply

Jul 7, 2023 9:42 AM in response to Jonah_abah1

Read again -> Related Article: If you need to change or update your Apple ID payment method


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service


Jul 7, 2023 10:40 AM in response to Jonah_abah1

Read the links below about various ways to pay for items in the iTunes and App Stores.


- Add a payment method to your account. See this link about payment methods that you can use with your Apple ID --> Payment methods that you can use with your Apple ID - Apple Support then see this link about how to add a payment method to your Apple ID --> Add a payment method to your Apple ID - Apple Support


- This article outlines how to redeem an Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


You say that adding a Visa card is not working but fail to provide any indication why it is not working. See this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


Check this resource about what to do if your payment method is declined in the App Store or iTunes Store. Click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support

- Apple is checking with your financial institution if the payment method is valid and receiving a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.

- Make sure your payment method is up to date or to try a different one ( If you need to change or update your Apple ID payment method - Apple Support ).

- Make sure this is one of the payment methods that you can use with your account, as listed in this support article: Payment methods that you can use with your Apple ID - Apple Support ) A solution may be to use a method from the same country as the store you are using, but Apple no longer states either way if this is a requirement (it used to say, "Make sure that the billing address for your payment method matches the billing address for your Apple ID" but has now downsized this to "You might need to ask your financial institution to allow international purchases on your debit or credit card." in: If your payment method is declined in the App Store or iTunes Store - Apple Support .

・Unfortunately the list is somewhat general and does not list individual brands of cards (I guess there are too many and are constantly changing).

・Also read any footnotes in the document.

・Finally, note that the document only says which methods _are_ acceptable. Apparently certain types (usually a credit or debit card) _must_ also be present under certain situations such as when a subscription is involved.


If you still have problems, contact official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


See a list of Apple phone numbers around the world, in this article --> Contact Apple for support and service - Apple Support


If you're in India, click on this link to read an April 2022 notice 'About billing for Apple subscriptions and media products in India' --> About billing for Apple subscriptions and media products in India - Apple Support


Additional verification that may be required when making purchases in Europe --> About billing and purchases in Europe - Apple Support



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I just can’t add another payment method, I am owing $38.80 the card isn’t working again and I needed to add a Visa card but it’s not working. Kindly tell me what next to do to clear my debt.

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