Parental control bug

HI BettymOnn,

Thanks for using Apple Support Communities. That doesn't sound like what's expected. As mentioned in Approve what kids buy with Ask to Buy - Apple Support, "If the family organizer approves the request and completes the purchase, the item automatically downloads to the child's device." Since it sounds like it's not working as expected, make sure that each family member is signed in to their own Apple ID. Check out Sign in to iCloud on all your devices - Apple Support if needed. Every family member should have their own Apple ID and if not, that can cause issues similar to what you've described.

If you've checked that and all looks good, try approving the request from another device if one is available. That might help to isolate where this occurs.

Take care.

Hey BettymOnn,

Thanks for testing on another device and checking Apple IDs. The next best step is to reach out to Apple Support directly. They have tools to help investigate this behavior in greater detail. You can reach them here: Get Support

Cheers!