My iPhone does not pop up on iTunes app on my windows PC
My iPhone is having issues. What do I do ?
[Re-titled by Moderator]
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone is having issues. What do I do ?
[Re-titled by Moderator]
Troubleshooting:
Turn your iPhone On and unlock it -> enter the passcode.
Go to Settings -> set Auto-Lock to Never.
Connect your device to your computer using an Apple USB cable & try also another USB cable.
Make sure your Windows PC is up to date.
Update to the latest version of iTunes
Update to the latest version of iTunes for Windows 10 – Apple Support (UK)
See also -> Check your third-party security software.
Check the Wi-Fi connection.
If they are On, turn Off Hotspot & VPN.
Disable all AV & Firewalls temporarily while you connect your iPhone.
Troubleshooting:
Turn your iPhone On and unlock it -> enter the passcode.
Go to Settings -> set Auto-Lock to Never.
Connect your device to your computer using an Apple USB cable & try also another USB cable.
Make sure your Windows PC is up to date.
Update to the latest version of iTunes
Update to the latest version of iTunes for Windows 10 – Apple Support (UK)
See also -> Check your third-party security software.
Check the Wi-Fi connection.
If they are On, turn Off Hotspot & VPN.
Disable all AV & Firewalls temporarily while you connect your iPhone.
My iPhone does not pop up on iTunes app on my windows PC