Can’t connect to Apple Music and I have shared family plan

Can’t connect to Apple Music and I have shared family plan

Posted on Jul 7, 2023 2:37 PM

Reply
1 reply

Jul 8, 2023 5:08 PM in response to jayvyn145

Hello jayvyn145,


Thank you for reaching out in Apple Support Communities. If we're understanding correctly, you're unable to access Apple Music since it's shared with you in Family Sharing. For this particular behavior, there are steps available that can help. Here are the steps we recommend for you to follow: If you can't find your family's shared content - Apple Support


If that doesn't help or we misunderstood, please provide the community the following details:


  1. Which device are you using and what is the current software version installed?
  2. Are you unable to access the shared content for Apple Music or is it something else?
  3. If you're able to access Apple Music, what is the exact issue you're experiencing?


Answering these questions and providing more details will help the community to provide you the best support.


Kind regards.


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Can’t connect to Apple Music and I have shared family plan

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