Apps keep disappearing on iPad

Lately several apps, especially Kindle for iPad and H&M keep disappearing after using once, forcing me to go to the AppStore in order to restore them, only to have them disappear again. This also happens on my iPhone. Has anyone else had this problem, and if so, how did you solve it?

iPhone 7 Plus, iOS 15

Posted on Jul 7, 2023 4:39 PM

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Question marked as Top-ranking reply

Posted on Jul 9, 2023 5:16 AM

If Apps are being automatically “offloaded”, you need to disable this function in iPad settings:

Settings > App Store > Offload Unused Apps - set to OFF

3 replies

Jul 8, 2023 6:20 PM in response to joolzlover

Hi joolzlover,



If you are running low on internal storage space, it is possible that apps may be removed unexpectedly.


If you have seen any low storage alerts, the steps here may help you create some space:

How to check the storage on your iPhone and iPad - Apple Support



If you storage seems to be adequate, we recommend restarting your devices and keeping them updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPad - Apple Support

Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!



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Apps keep disappearing on iPad

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