Why can I not get verification codes now?

Why can I not get verification codes now?

iPhone 12 Pro Max, iOS 16

Posted on Jul 7, 2023 7:44 PM

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Question marked as Best reply

Posted on Jul 7, 2023 7:59 PM

From: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices automatically:

"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Click "Didn't get a verification code" on the sign in screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."

On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.

On a Mac: Go to Apple menu  > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.


"If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple ID password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity."




3 replies
Question marked as Best reply

Jul 7, 2023 7:59 PM in response to LeighAnnMcallister

From: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices automatically:

"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Click "Didn't get a verification code" on the sign in screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."

On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.

On a Mac: Go to Apple menu  > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.


"If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple ID password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity."




Jun 30, 2024 7:33 PM in response to Whateverwhocareszzz

Whateverwhocareszzz wrote:

Why do you keep spamming this place with the same worthless answer over and over? Why can’t I see answers that actual HUMANS HAVE sent? Why has Apple destroyed this site? It’s unusable!! I’ve been an Apple customer for freaking ever and this is what it’s turned into?????

and:

"Why can I not get verification codes now?"


I keep on posting the same answer because everybody keeps asking the same question over and over again. Plus you don't really provide any detail about the issue and we need to establish some basics. Only you can provide the information that might tell us why you can't receive verification codes. Some people don't update their contact information. Have you tried the various methods for getting one sent?


Yes, I am a real person who is sensitive to less than polite statements. Remember that this is a user-to-user interface site. We are all volunteers trying to help other Apple product users. Right now I am inclined to feel like scooping the cat litter box instead.

Why can I not get verification codes now?

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