iMac crashes irregularly when no apps running.

I've been dealing with an issue for about 4 weeks now. When I put my computer to sleep and return later to use it, I can use it for about 5-10 minutes before it crashes with a panic report. I've included the panic report attached.


Troubleshooting Efforts

  1. Reinstalled Operating System, Ventura. ~ No Change, still crashing.
  2. Erased Harddrive & Reinstalled Ventura. ~ No Change, still crashing.
  3. Erased Harddrive & installed base OS, Mojave. ~ No issue detected, system did say SSD not compatible with OS, but operated fine.
  4. Upgraded to Catalina. ~ No issue detected, but needed a more recent OS and never put it to sleep.
  5. Upgraded to Big Sur. ~ Crashed on return from sleep.
  6. Upgraded to Monterey. ~ Crashed on return from sleep. 


It's very frustrating because Diagnostics show all hardware operating fine, hard drive first aid shows no issues, I can't see the problem in the panic report, but maybe I'm overlooking it.


I'm hoping someone on here has spent more time staring at this information and may be able to help me. I'm desperate.


iMac 27″, macOS 11.7

Posted on Jul 8, 2023 4:44 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2023 4:51 PM

If that fan control tool is being used to slow the fans, that’s an immediate suspect.


SSD is a suspect, and DriveDx info would be interesting. TRIM disabled on that add-on 1.00 TB SSD isn’t going to help performance. That SSD will be running at “erase” speeds; slow.


Given the crashes and the MDS Spotlight errors and the lack of TRIM and the rest, the SSD is the best potential culprit. A test for that eould be an external SSD macOS install, and boot and run from that, and see how stable the iMac then is.


Diagnostics might find something:


Use Apple Diagnostics to test your Mac - Apple Support


But Diagnostics aren’t great at finding transient errors.


If any sketchy or cracked apps are loaded (given that security is disabled), all bets are off.

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Question marked as Top-ranking reply

Jul 8, 2023 4:51 PM in response to Ejeaglesct18

If that fan control tool is being used to slow the fans, that’s an immediate suspect.


SSD is a suspect, and DriveDx info would be interesting. TRIM disabled on that add-on 1.00 TB SSD isn’t going to help performance. That SSD will be running at “erase” speeds; slow.


Given the crashes and the MDS Spotlight errors and the lack of TRIM and the rest, the SSD is the best potential culprit. A test for that eould be an external SSD macOS install, and boot and run from that, and see how stable the iMac then is.


Diagnostics might find something:


Use Apple Diagnostics to test your Mac - Apple Support


But Diagnostics aren’t great at finding transient errors.


If any sketchy or cracked apps are loaded (given that security is disabled), all bets are off.

Jul 8, 2023 3:57 PM in response to Ejeaglesct18

Depend on the age and config of your iMac, it is highly likely that the HDD is failing and constantly disconnects itself if your system has a hdd or Fusion Drive.


If this is the case, you can try out DriveDX for a more human friendly diagnostics.


And, if it is the HDD that causes problems, you can either replace it (need to open up the iMac and relatively not easy to do for models newer than 2011), or disable the HDD using terminal commands. If the disk was set as a Fusion Drive, you can use terminal to separate the SDD and HDD first.


You can also use USB or TB external Hdd/Ssd as a boot disk or data storage to compensate for the loss of the old HDD. External USB-C SSDs are considered best options to work with many iMacs that tend to have internal HDD failures.

Jul 8, 2023 7:19 PM in response to Ejeaglesct18

Hmmm, wonder why it says it's off but installed recently?


Just noticed...


2023-07-08 13:54:15 mds_stores Crash (6 times)


MDS is Spotlight.


Long shot...


Open Terminal and run each of these one at a time


/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user


sudo /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -seed -lint -r -f -v -dump -domain local -domain system -domain user -domain network


killall Dock


sudo mdutil -E /


sudo mdutil -i on /


Rebuilding a drive index can take a long time, so be prepared to wait whether you do it through the System Preference panel or the command line.



Jul 8, 2023 9:17 AM in response to Ejeaglesct18

I can't tell much at all from that.


We need to see what all is running & machine specs, a report from this will not display any personal info...


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Pastebin is a good place to paste the whole report if you capture the URL while there…


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

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iMac crashes irregularly when no apps running.

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