Apple Music family sharing issues

I am on apple family subscription but two of my family members can’t access my Apple Music but they can access the cloud subscription. How can I fix this problem?

Posted on Jul 8, 2023 9:48 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2023 12:03 PM

Hello olatundeTO,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with sharing your Apple Music subscription with your family. Follow the steps here to resolve the issue: Share Apple and App Store subscriptions with family members on iPhone - Apple Support


"When you’re in a Family Sharing group, you can share Apple subscriptions and eligible App Store subscriptions with other family members.

If your Family Sharing group has purchase sharing turned on, any subscriptions shared with the group are billed directly to the organizer’s default payment method.

Note: Not all services are available in all countries or regions, and some selections are subject to content restrictions set in Screen Time.


Share Apple subscriptions

  1. Go to Settings  > [your name] > Family Sharing.
  2. Tap Subscriptions, then do one of the following:
    • Tap a subscription you want to share, then follow the onscreen instructions.
    • Tap Manage Subscriptions, then tap a subscription.

See any of the following to learn more.

For information about combining your Apple subscriptions, see the Apple Support article Bundle Apple subscriptions with Apple One."


We hope this helps.


Cheers!


1 reply
Question marked as Top-ranking reply

Jul 9, 2023 12:03 PM in response to olatundeTO

Hello olatundeTO,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with sharing your Apple Music subscription with your family. Follow the steps here to resolve the issue: Share Apple and App Store subscriptions with family members on iPhone - Apple Support


"When you’re in a Family Sharing group, you can share Apple subscriptions and eligible App Store subscriptions with other family members.

If your Family Sharing group has purchase sharing turned on, any subscriptions shared with the group are billed directly to the organizer’s default payment method.

Note: Not all services are available in all countries or regions, and some selections are subject to content restrictions set in Screen Time.


Share Apple subscriptions

  1. Go to Settings  > [your name] > Family Sharing.
  2. Tap Subscriptions, then do one of the following:
    • Tap a subscription you want to share, then follow the onscreen instructions.
    • Tap Manage Subscriptions, then tap a subscription.

See any of the following to learn more.

For information about combining your Apple subscriptions, see the Apple Support article Bundle Apple subscriptions with Apple One."


We hope this helps.


Cheers!


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Apple Music family sharing issues

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