New Apple Watch will not turn on

My new Apple Watch will not turn on

Apple Watch SE

Posted on Jul 8, 2023 1:25 PM

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Question marked as Top-ranking reply

Posted on Jul 9, 2023 2:37 PM

Hello kfiorello,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


We understand that you're trying to power on a new Apple Watch but are not having any success. It's best to start troubleshooting this using the actions provided in If your Apple Watch won't charge or it won't turn on - Apple Support.


  1. Make sure the film has been removed from your watch and charger.
  2. Connect your watch to its charger and allow it to charge for at least 30 minutes.
  3. Disconnect the watch from the charger and try once more to power it on using the actions here: Set up your Apple Watch - Apple Support


Best regards.


1 reply
Question marked as Top-ranking reply

Jul 9, 2023 2:37 PM in response to kfiorello

Hello kfiorello,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


We understand that you're trying to power on a new Apple Watch but are not having any success. It's best to start troubleshooting this using the actions provided in If your Apple Watch won't charge or it won't turn on - Apple Support.


  1. Make sure the film has been removed from your watch and charger.
  2. Connect your watch to its charger and allow it to charge for at least 30 minutes.
  3. Disconnect the watch from the charger and try once more to power it on using the actions here: Set up your Apple Watch - Apple Support


Best regards.


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New Apple Watch will not turn on

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