My new Apple Watch Series 6 is not turning on

Brand new Apple Watch Series 6 not turning on


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Aug 8, 2024 6:17 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2024 6:25 PM

Did you buy this new Apple Watch Series 6 from Apple or an Apple Authorized Retailer?


In the meantime, try force resting your Apple Watch.

  • Press and hold both the side button and Digital Crown until the screen turns black and the Apple logo reappears, then release both buttons.

If your Apple Watch won't charge or it won't turn on - Apple Support


  • If that doesn’t work, dont worry. You have 14 calendar days to return an item from the date you received it.

Returns & Refunds - Shopping Help - Apple


For more information, Contact - Official Apple Support





2 replies
Question marked as Top-ranking reply

Aug 8, 2024 6:25 PM in response to banin225

Did you buy this new Apple Watch Series 6 from Apple or an Apple Authorized Retailer?


In the meantime, try force resting your Apple Watch.

  • Press and hold both the side button and Digital Crown until the screen turns black and the Apple logo reappears, then release both buttons.

If your Apple Watch won't charge or it won't turn on - Apple Support


  • If that doesn’t work, dont worry. You have 14 calendar days to return an item from the date you received it.

Returns & Refunds - Shopping Help - Apple


For more information, Contact - Official Apple Support





Aug 8, 2024 6:45 PM in response to banin225

Apple stopped selling the Watch 6 in 2021. So, either the watch is not new or it has been sitting in a box on a shelf for a couple of years. If it has been sitting for two years, the battery may be completely dead, either temporarily or possibly permanently.


Start by putting the watch on the charger for several hours. If the battery is still capable of taking a charge, it should turn on by itself.

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My new Apple Watch Series 6 is not turning on

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