Cancelled order
Yesterday I placed an order, but it was cancelled, Apple says I wasn't charged, but I was, what should I do?
iPhone 14
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Yesterday I placed an order, but it was cancelled, Apple says I wasn't charged, but I was, what should I do?
iPhone 14
Contact Apple Support
You should be able to reach them here Click here > Contact - Official Apple Support or phone numbers Click here > Contact Apple for support and service - Apple Support or Click here > Genius Bar Reservation and Apple Support Options - Apple
Contact Apple Support
You should be able to reach them here Click here > Contact - Official Apple Support or phone numbers Click here > Contact Apple for support and service - Apple Support or Click here > Genius Bar Reservation and Apple Support Options - Apple
Cancelled order