My order iphone 16 plus automatic cancelled

Hello, 2/ Match / 25 ordered iphone 16 plus order number is W1503340527 via online apple site same received order confirmation and deducted amount.

But order automatic cancelled without request even non mention reason.


I have questions why cancelled my order?

What about refund?


iPhone 16

Posted on Mar 2, 2025 10:11 AM

Reply
1 reply

Mar 2, 2025 10:27 AM in response to Sushilnamdeo

You are not addressing Apple here. We are other end users with no more access to Apple sales records than you. No one here can investigate this on your behalf. You need to contact Apple, as they will not see your query in this user-to-user setting.


If you have multiple addresses, check them all for purchase-related communications from Apple.


That said, from observations here, I find that a very common cause for such cancelations is that you tried to order from the US online store but your shipping and/or billing address is in another country. That policy is published in this Apple shopping help article:


Shipping & Pickup - Shopping Help - Apple


under the section, "Shipping Policies."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My order iphone 16 plus automatic cancelled

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